Shipping Policy

SHIPPING FEES

Shipping fees are non-refundable on any return.

DID YOU RECEIVE AN INCORRECT OR DAMAGED ITEM?

If you received an incorrect or damaged item, please contact us immediately so we can arrange a replacement or refund. We will provide you with a prepaid shipping label to return the incorrect or faulty item.

Please note that you must contact us within 3 days after receiving your order to report any incorrect or damaged items, and the item must be returned within 3 days of notification.

If you have any questions or need help, please email us at hello@happyyay.com

DOMESTIC SHIPPING RATES

Shipping Name

Condition

Shipping Cost
Free Shipping Orders $50.00 and up Free
Standard Shipping Orders $0.00–$59.99

$6.29 USD

 

Canada:

  • Shipping rates are calculated at checkout based on location and order weight.

All orders are processed promptly and shipped via trusted carriers. You’ll receive an email with tracking information once your order has been shipped.

INTERNATIONAL SHIPPING

We currently only ship within the United States and Canada. International shipping to other regions is not available at this time.

CONTACT INFORMATION

 Email: support@happyyay.com

Returns & Refunds Policy

At Happy Yay, your satisfaction matters. We review refund requests individually and aim to resolve issues quickly and fairly. Orders placed within 30 days may qualify for a refund on a case-by-case basis. Typical situations where refunds are approved include delayed delivery, manufacturing defects, or items damaged during transit.

Please note: Shipping fees are non-refundable on all returns.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, contact us immediately so we can arrange a replacement or refund. We’ll provide you with a prepaid return label to send the faulty or incorrect product back to us.

To ensure prompt service, you must notify us within 3 days of receiving your order and return the incorrect or damaged item within the same period.

Need Help?

For questions, concerns, or assistance with a return, email our support team at support@happyyay.com and we’ll be happy to help.